I stopped making New Year resolutions some years ago. I'm one of those If you think something is wrong, why wait till a new year to try and fix it? kinda people.
So I was talking to someone who's really good at internet marketing and she was telling me that some people in my industry buy followers on social media, and how that's a really dumb thing to do.
There are different sorts and levels of customer service that a person can get in Nigeria. Some will leave you biting your fingers and swearing by everything that is important to you, never to patronise them again. And the rest will blow your mind.
I mentioned earlier – I think it was in a publicity interview – how I will back out of any deal where any soul dares mention god/Jesus/any religious variation.
You know how they say "customer is king"? Well, some like to take it way too far - especially when they've not even become customers, yet.
So, I think I previously mentioned that I'm working on this project where I have to do something about an autobiography of one of the most inspirational men that Nigeria has ever produced; he is truly one of Nigeria's best-kept secrets.
I remember being so mad that on a weekend, I tweeted a bank about the inept account manager they had lumbered me with. First thing on Monday morning, I got a call from my new account manager.
A business-owner takes the time to create job descriptions and specifications, then recruits staff only to surround themselves with sycophants whose strength is eye-service.
About a couple of weeks ago something went wrong at my online store. The result was that someone – a customer – was supposed to have been directed to a specific page to access the product they were interested in
Someone who wants you to do well doesn't take their money elsewhere (after having used your services), if you are good at what you do. It takes a special level of evil-heartedness to do this to someone who is a friend or family.